the pool was open, fitness room was open, vending machines, convenient being right in the middle of pikeville!! parking was easy, staff was accommodating and friendly. the Pikeville tourist center is right in the lobby of the hotel so it was super convenient. the staff let me request the 6th floor facing the back with had pretty view of mountains
everything was great there’s not many nice hotels in eastern kentucky but I came to see family and me and my boyfriend were beyond impressed. the bed was SO comfy and the room was so nice! and the restaurant above was nice
the staff was great and very welcoming. me and my family was doing a road trip and this was one of our hotel stops , the staff even left the pool open and extra half hour because he seen my kids wanting to go so bad !
Check-in and check-out was easy. The room was clean. The hotel was within walking distance of restaurants and shopping although much was closed due to COVID and staffing issues which was very disappointing.
We did not eat breakfast at the Hotel, so I can't comment on their breakfast how ever location was perfect. We were able to upgrade our room to a third floor balcony which had an amazing view.
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