Reception closes at 18:00 each evening, however, there is a self check-in system for guests arriving out of hours.

When Reception is closed later, guests can make use of our user-friendly SELF CHECK-IN system to arrive at a convenient time.

If a guest has not arrived when we move to the Self Check-In system we will CALL, send a TEXT MESSAGE or leave a VOICEMAIL. If we don't have a valid UK mobile phone number or we cannot make contact by telephone, we will send an EMAIL. This must be arranged by Reception & the Guest by 1900 hrs to be considered in place, please do not assume otherwise and simply arrive late, thanks.

We cannot guarantee your admission into the hotel if not arranged by 1900. We will provide a Safe Number and a Safe Code. Guests use those details to access one of our key safes located just inside the main entrance. The room key card will be inside the safe

The central heating operates from 06:00 to 10:00 and from 17:00 to 23:00. Guests who require additional heating outside these times may hire a portable heater from reception during opening hours.

Guests are welcome to bring takeaway food back to the property to eat on the first floor seafront veranda. Plates, cutlery, napkins, glassware and a microwave are provided.

Please note that there is no elevator within the property. Guests with mobility concerns should contact the property to discuss arrangements prior to booking.

Entry is to registered guests only. Do not let any others in without hotel permission or give codes to doors or room key cards, or all will be told to leave for the safety of all other guests; no refunds will be given. Guests & authorised visitors must be mindful and respectful of other guests and staff; abuse, noise, inebriation, smoking or drugs will not be tolerated and will result in guests being required to leave immediately with no refund, no return of deposit and Extra Charges as necessary.

Council, Social Services, Welfare, Housing, Community Care, Medical/Mental Health Care, Students, Asylum Seekers, Refugees or persons receiving Housing Benefits directly or indirectly, Stag & Hen parties, are not permitted.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt The Royal Clarence Hotel (on the Seafront) o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom.

U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju trenutačno ne prima goste iz određenih zemalja.

U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere.

U ovom objektu nije moguće boraviti u svrhe karantene zbog koronavirusa (COVID-19).

Obavezan je polog za slučaj štete u iznosu od 100 £. Objekt naplaćuje ovaj iznos dana prije dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 7 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.