Search hotels in Riviera Maya, Mexico

I booked this hotel as part of a Riviera Maya tour for my friends who were visiting my family in this region, and they loved every minute of it. I have stayed there a couple of times myself and it never disappoints. Wonderful staff, big rooms and the nature trails around the grounds are amazing. We love the convenience of connecting right to all the parks that are next to the hotel. A great place for family and friends! Looking forward to another trip there in the future.

Without any doubt the best stay and experience we had after traveling for one month in Mexico. If you dream about paradise, this is the place! So carefully taken care of with all the beautiful details, the attention of Rosario, Darío, Pablo and Luz Angélica, the temazcal ceremony, the comfortable tent (kuuchil), great dinner. And this alll surrounded by the amazing sounds of nature. A peaceful place at 20 min from the craziness of the Riviera Maya 👌!

Loved the peace and quiet of this location. The staff was very friendly and accommodating. Treat yourself to a meal at Playa Jaguar it is world class and worth every penny. You get to walk back to the hotel on the beach. It makes for a charming, secluded experience. You can imagine simpler times not so long ago before mega-resorts and tourist destinations dominated the Riviera Maya.

I've stayed at all five of the hotels in this Barcelo resort. I wanted to try the Riviera Maya even though it was more expensive and not positioned on my favorite beach. Overall, the hotel is very pretty, clean, and new. The pool area is nice and the beach was clean. The housekeeping staff and waiters were nice. There were a couple gluten free options at the buffet which was great!

The view is great, ocean view; however, there is no beach access from the property...all the beaches around are private property or hotels' property...the closest public beach with white sand is a 20 min walk by the Marina, so if you want to enjoy the classic Riviera Maya white sand beaches - you need to walk or drive to Marina.

Everything was great! Good food. Helpful staff. Clean and spacious rooms. The hotel is connected to the other 3 Bahia Principe hotels (Akumal, Tulum, Sian Kaan) forming a whole city of its own. Also, the hotel is within 1 hour of the most attractions in Riviera Maya and only 2 hours from Chichen Itza.

We stayed here during our honeymoon after getting married in the Riviera Maya nearby. It was a lovely hotel and the staff went above and beyond to make our stay enjoyable. The hotel itself is stunning, and the rooftop bar and pool has a great view out to the city.

well-organized hostel in a peaciful small city of Riviera Maya not overwhelmed by mass tourism. Excellent base for quality diving and snorkeling . Beds are confortable, breakfast is excellent, staff is helpful.

We only stayed here for two nights and the hotel has beautiful design and the rooms are super comfortable. Puerto Morelos is a really cool town and was a highlight of our Riviera Maya trip.

We loved everything! The beautiful beach, the clean, spacious and comfortable apartment, the lovely pool and the quiet area. Great base for exploring the riviera maya.

Stunning, peacefully, immaculately designed boutique hotel. A haven for privacy and nature, away from the crowds of the riviera maya.

I usually don’t write reviews, but this place is pure magic. everything was amazing. I was hesitating to book because of the terrible reviews they have here, but after staying there, I can’t understand them. perhaps it comes from people that don’t understand the concept of the hotel or are looking for a complete different type of holidays… you won’t find a crowded all inclusive resort there, if that’s what you’re looking for. this hotel touched my heart and soul. It gives you the perfect platform to disconnect and reconnect. I felt so connected to myself, to the nature around and overall present and grateful. every corner of this place is specially curated and extremely beautiful. also the daily activities included for the guests are great. i tried the spa and it was exceptional. they have holistic treatments for the body, mind and soul. some of them performed by a shaman. everything was perfect, including the staff… the angels, security, the waiters, mixologists, hostesses, sommelier, bell boys. I was treated with love and care. I felt at home. I was so pleasantly surprised that I had to extend my stay. and if I could, I would have stayed longer. I will definitely come back.

Best food in Tulum, guest services went next level to take care of me and my fiancé - I actually proposed to her at Papaya Playa!

Everything about this place was amazing

architecture and art pieces are very interesting :) security and the stuff is really good

The overall vibe, comfort and location was amazing, the private little beach is great and the staff was very accommodating. The restaurant was very nice and overall we enjoyed our stay. They had no AC but the fan above the bed was awesome and we didn't feel any need for AC

Where do I start? Nothing short of mind blowing! The 5 star service with staff that are there to help you at every turn! ! The fabulous restaurants and bars that cater for every taste and desire! The well laid out rooms which have obviously been meticulously planned to make your visit so comfortable and seamless! The spotless grounds and gardens! The well-orchestrated transport provided to and from each of the theme parks! I will be shouting the praises of this property to anyone and everyone who’ll listen and we will definitely return.

Real Paradise to my wife and me, amazing experience for silver anniversary.